Serta

To qualify for a comfort exchange, the mattress must be in like-new condition. We cannot exchange items with stains, odors, soiling, blemishes, or signs of bed bug infestations, and the law tag must be attached. A $99 redelivery fee applies within our local delivery area.

We do not apply sale prices, discounts, or price matching to mattress comfort exchanges. Please inquire in-store at the time of purchase for the best available promotions.

We do not accept cancellations or returns on special orders, custom sizes (such as California King or Twin XL), adjustable bases, platforms, pillows, protectors, or sheets. Please double-check your order before confirming your purchase.

Yes! We offer a 120-day in-home comfort trial, subject to approval. This applies to one mattress exchange only. Please note: no refunds will be issued, and sale prices, discounts, and price matches are not valid on comfort exchanges.

Unfortunately, no. Due to hygiene and safety standards, we do not accept returns or exchanges simply due to a change of preference unless it qualifies under our 120-day comfort exchange program.

Please contact your local Mattress Company store directly. Our knowledgeable staff will be happy to assist you with questions, concerns, or warranty issues.